CHAT CLOSED?

Become A Volunteer at OnYourMind.net

Our online teen chat service is part of a project established by StarVista’s Crisis Intervention and Suicide Prevention Center to offer emotional support and information to young people through the website www.onyourmind.net.

This is an IN-PERSON volunteer opportunity. You must be able to volunteer at our site in San Mateo County, CA, USA. Volunteer training to become a peer counselor occurs three times a year: January, May and September. You must be able to meet in person for the training at our San Mateo, CA location. Our volunteer training is 5 weeks, meeting every Tuesday and Thursday, with one Saturday training.

Youth Volunteer Peer Counselor

Youth Volunteers must be between 14-18.

Volunteer time requirements are at least one 2 1/2 hour shift per week.

Peer counselors are responsible for facilitating live chat sessions with youth during after-school hours, providing youth support around mental health related topics, first-stage crisis intervention, and helping people find referrals in the community. They are supervised and supported by Crisis Center staff.

Youth Volunteers will gain:

  • Crisis assessment skills
  • Active listening skills
  • Deescalation tactics
  • Knowledge of mental health topics
  • Knowledge of community resources for mental health
  • How to reduce stigma around suicide and mental health topics
  • Sense of community involvement and accomplishment
  • An extracurricular that looks great on applications

Click below for the online form:

Volunteer Teen Chat Supervisors

Volunteer supervisors must be between 18-21.

Volunteer time requirements are at least one 5 hour shift per week.

Volunteer Supervisors are the responsible for supporting the peer counselors with chats by providing feedback and helping brainstorm responses, managing chat issues, and maintaining the safety and policies of the chat. They are the peer counselors’ expert resource for information on validation, active listening, crisis assessment, and coping strategies. They actively support chats as they are happening by coaching the peer counselors. They are also responsible for answering chats in instances where the other volunteers are occupied or if there are no youth volunteers during their shift.

This position requires responsibility and independence. Leadership experience is recommended.

Volunteer Supervisors will gain:

  • Crisis assessment skills
  • Active listening skills
  • Deescalation tactics
  • Supervisory experience
  • Youth mentor-ship experience
  • Experience with direct services in the mental health sector
  • Knowledge of community resources
  • How to reduce stigma around suicide and mental health topics
  • Sense of community involvement and accomplishment
  • A volunteer opportunity that looks great for colleges, post-graduate degrees, and future jobs

Click below for the online application form:

OnYourMind.net is a program of the StarVista Crisis Intervention and Suicide Prevention Center in San Mateo County, and is staffed by volunteer high school students from the Bay Area who have been trained to help other teens.