NEED HELP?

REFERRAL

NAME : Adolescent Counseling Services

LOCATION : 4000 Middlefield Road, Room F-HPalo Alto, CA 94303-4700

PHONE : (650) 424-0852

HOURS : M-F, 9-5

EMAILinfo@acs-teens.org

WEBhttp://www.acs-teens.org

DESCRIPTION : Youth Referral Services provides referrals to community resources for youth age 12-18.

On-campus Counseling Program provides individual, family and group counseling for 6th-12th graders who are enrolled in the Palo Alto Unified School District and their families. Students may be referred by guidance counselor, teacher, parent or self. Schools participating are Jordan Middle School, Jane Lathrop Stanford (JLS) Middle School, Palo Alto High School, Gunn High School, Menlo Atherton High School and Terman Middle School.

FEES : Vary according to income and service. No fee for on-campus counseling program. Some private insurance accepted for Substance Abuse Treatment Program

ELGIBILITY : Age 12-18

AREAS SERVED : San Mateo County, Santa Clara County

PROCEDURE : Apply by phone

TRANSPORTATION : VTA stops within 1 block of outpatient adolescent substance abuse program

ACCESSIBILITY : Wheelchair accessible

LANGUAGES : N/A

OTHER NOTES :

REFERRAL

NAME : Community Health Awareness Council

LOCATION : 711 Church Street,Mountain View CA 94041

PHONE : (650) 965-2020

HOURS : M-Th: 9 am to 8 pm  F: 9 am to 5 pm

EMAILinfo@chacmv.org

WEBhttp://www.chacmv.org

DESCRIPTION : Provides a multifaceted program to address substance abuse prevention and intervention issues with children and adolescents. Program includes individual and family counseling, crisis intervention, awareness classes, parent and teen support groups, teen diversion and day treatment program. Some services can be provided in Spanish by arrangement.

Also provides counseling for many areas other than drug/alcohol abuse such as depression, anxiety, parenting issues, divorce and grief. Provides counseling, substance abuse education and case management to youth in the Probation Department’s Restorative Justice Program. Also runs a program called Outlet, which provides support, leadership development, outreach and education for lesbian, gay, bisexual, transgender, queer and questioning youth ages 13-18 (http://www.projectoutlet.org)

FEES : Vary according to income and family size. No one is refused service for inability to pay

ELGIBILITY : Student in school (K-12) and/or immediate family

AREAS SERVED : Santa Clara and surrounding communities

PROCEDURE : Apply by phone or school referral. Appointment required

TRANSPORTATION : VTA stops within 4 blocks

ACCESSIBILITY : Wheelchair accessible

LANGUAGES : Chinese (Mandarin), German, Spanish, Portuguese, French, Italian

OTHER NOTES :

REFERRAL

NAME : Family Service Agency of San Mateo County

LOCATION : 24 Second Avenue,San Mateo CA 94401

PHONE : (650) 403-4300

HOURS : Monday-Thursday, 9-9; Friday, 9-5

EMAIL : info@fssm.org

WEBhttp://www.fssm.org

DESCRIPTION : Provides a variety of services to individuals and families including counseling and child care. Offers individual, group, family and child counseling by appointment in offices located in San Mateo and Redwood City.

Offers support and counseling to individuals who have been abused as children and to families in which child abuse and/or domestic violence has occurred. Offers divorce mediation including custody mediation for divorcing parents, supervised family visitations and child exchanges. Offers child abuse treatment and prevention related services.

Offers child care at the following centers:

  • Shelter Network Haven Family House, Menlo Park: (650) 325-8719
  • Leo J. Ryan Child Development Center and Club Leo J. Ryan After School Program, South San Francisco: (650) 952-6848
  • Plaza Child Development Center, Redwood City: (650) 369-0527

The Family Loan Program makes loans to families to aid them in remaining self-sufficient. The money may be used for unexpected expenses that could interfere with their ability to keep a job or remain in school, such as a car, housing or child care.

FEES : Vary according to income for counseling. Fees for child care vary according to service and income. Insurance accepted where applicable. No fees for most senior services or many child abuse treatment services.

ELGIBILITY : None for counseling. Child care age 3 months-12 years. For some child care, parents must meet State Department of Education requirements. Referral from Children and Family Services or Family Court for some services.

AREAS SERVED : San Mateo County

PROCEDURE : Apply by phone. Referral from Child and Family Services or Family Court required for application for some services.

TRANSPORTATION : SAMTRANS stops within 1 block, CALTRAIN stops within 6 blocks

ACCESSIBILITY : Special parking, Wheelchair accessible

LANGUAGES : Filipino (Tagalog), Spanish

OTHER NOTES :

REFERRAL

NAME : Covenant House Nineline

LOCATION : 46 8th Ave.NY, NY 10001

PHONE : Hotline: (800) 999-9999

TDD: (800) 999-9915

HOURS : Hotline is 24 hours daily

EMAIL : N/A

WEBhttp://www.covenanthouse.org

DESCRIPTION : Provides help for families 24 hours daily. Services include immediate crisis intervention, referral to resources within the caller’s community, information on problems affecting youth and families and counseling. Counselors assist with issues concerning family problems, suicide, drug and alcohol problems, abuse, shelter for young runaways and help for runaways in crisis.

Nineline can arrange a conference call allowing kids to speak with family or service agencies. Can also arrange for transportation home or to a shelter.

FEES : None

ELGIBILITY : None

AREAS SERVED : Nationwide

PROCEDURE : Call Hotline

TRANSPORTATION : N/A

ACCESSIBILITY : N/A

LANGUAGES : Spanish

OTHER NOTES :

REFERRAL

NAME : Social Advocates for Youth (SAY)

LOCATION : 1072 South DeAnza Blvd., Suite A-208,San Jose CA 95129

PHONE : (408) 253-3540

HOURS : M-F, 8:30-5

EMAIL :

WEBwww.socialadvocatesforyouth.org

DESCRIPTION : Provides programs to advance the well-being of young people and their families by providing services that promote resiliency and teach self respect, responsibility and healthy social interaction.

The Youth and Family Counseling Center provides school-based counseling and family therapy for children and adolescents and their families who are experiencing crises in the home or at school. Parent support groups available. No age limitations.

The Drug Abuse/Truancy Prevention Program provides prevention training via peer counseling youth groups, parent education groups, community youth groups, law enforcement briefings, drug education programs and training for other youth services organizations. Services include substance abuse counseling, drug/alcohol addiction assessment, formal interventions for treatment, referrals to related resources and parent seminars. Parent education is offered at school sites to parents of school age and adolescent children. Topics include positive communication, limit-setting, risk factors for teenage substance use and anger and stress management.

Casa SAY is a short-term (up to 30 days) residential facility and a 24-hour crisis telephone line for adolescents age 13-17 who have run away or have been rejected from the home by their parents. The facility is located at 509 View Street in Mountain View.

Additional programs include a School Liaison/Mentoring Program to improve academic performance, independent living skills training for older teens and Safe Place, a collaboration of businesses to assist youth in crisis.

FEES : Vary according to income. Private insurance, military insurance accepted. None for parent education.

ELGIBILITY : None

AREAS SERVED : Santa Clara County

PROCEDURE : Apply by phone. Appointment required for counseling. Telephone or emergency drop-in 24 hours daily for Casa SAY

TRANSPORTATION : VTA stops within 4 blocks

ACCESSIBILITY : Varies according to location

LANGUAGES : German, Hebrew, Yiddish, Spanish, Persian

OTHER NOTES :

REFERRAL

NAME : Youth and Family Enrichment Services (YFES)

Counseling Clinic

LOCATION : 610 Elm Street, Suite 212, San Carlos CA 94070

PHONE : (650) 591-9623 ext. 128

HOURS : M-F, 9-5

EMAILyfes@yfes.org

WEBhttp://www.yfes.org

DESCRIPTION : Dedicated to enriching the lives of individuals and families by transforming challenges into opportunities. Core values are reflected in their commitment to building skills and enhancing strengths by collaborating with youth, adult and family units as a whole to effect positive change. Provides a comprehensive array of free or low-cost bilingual social services to residents of San Mateo County. YFES is also committed to an asset-based approach to youth development. Many of their youth programs are structured on the model of helping youth develop assets that will make them well-adjusted, active participants in their communities.

FEES : Some services free. Other fees vary according to income. Medi-Cal accepted through the county ACCESS program

ELGIBILITY : Vary according to service

AREAS SERVED : San Mateo County

PROCEDURE : Self referral or referral by an agency

TRANSPORTATION : SAMTRANS stops within 1 block

ACCESSIBILITY : Wheelchair accessible

LANGUAGES : Filipino (Tagalog), Chinese (Mandarin), French, Spanish

OTHER NOTES :

REFERRAL

NAME : YMCA of San Francisco, Peninsula Family YMCA, Youth Service Bureau

LOCATION : 1486 Huntington Avenue, Suite 100 South San Francisco CA 94080-5932

PHONE : (650) 877-8642

HOURS : Monday-Thursday, 9-9; Friday, 9-5; Saturday, 9-1

EMAIL : N/A

WEB : N/A

DESCRIPTION : Provides individual, group and family counseling to members of families meeting eligibility criteria. Receives referrals from the police departments in the service area as an alternative to a referral to the juvenile probation department. Much of the counseling is short-term (fewer than ten sessions), but it may be extended if the agency has time available. Counseling available to individual students on school campuses and to school-age mothers.

Building Futures is a therapeutically based mentoring program that matches children age 6 to 14 with volunteers who have gone through the training program.

The Juvenile Sexual Responsibility Program provides assessment and treatment for juveniles age 14-18 who have committed a sexual offense.

FEES : Vary according to income. Intake free of charge. Private insurance, Medi-Cal accepted

ELGIBILITY : Age 18 or under, living or attending school in area served

AREAS SERVED : Northern San Mateo County

PROCEDURE : Walk in or apply by phone for an appointment. School-based services referred by school personnel, police departments and Diversion Services

TRANSPORTATION : SAMTRANS stops within 1 block

ACCESSIBILITY : Wheelchair accessible

LANGUAGES : Spanish

OTHER NOTES :

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starvista

OnYourMind.net is a project of the StarVista Crisis Intervention and Suicide Prevention Center
in San Mateo County, and is staffed by volunteer high school students
from the Bay Area who have been trained to help other teens.